Real life

Need I say more? …

“Hello Richard

Thank you for your enquiry this morning for 10mm square O1 tool steel

I suggest what you need is Precision Groound Flat Stock or Gauge Plate as it is otherwise known

We do stock this but as we have a £50 minimum order charge excluding carriage, we are not the best option on this occaision

I have, however, spoken with Phoenix Steels in Sheffield and they do have 6 pieces in stock and do not have a minmum order charge, so can I suggest you e-mail Paul at Phoenix on and he will quote you a price and delivery

We would be pleased to help in future on any other enquiry you may have, but felt it would not be appropriate to quote you such a high price for what you can source for less than £10 elsewhere, it’s not our way of doing business

Hope that helps – they will take creidt cards and send it today on a next day delivery if you wish

Good Luck

Les Fife
Manging Director
European Tool Steels Limited
Company Registration Number 3607069
VAT Registered Number GB721 6495 35
Telephone: +44 (0)1937 588286″

Not a bit like a banker then.  There is still hope for the human race – and business.

1 thought on “Real life

  1. I love it when this happens, there are some very good business out there. I had a bloke wanting a GB axe who lived in the USA, I told him he would get a far better deal buying from one of the many business who sell them over the pond, rather than paying huge p&p charges.
    Good to hear, thanks for sharing.

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